Located in the Department of Human Resources - White Plains: Under supervision, an incumbent of this class performs a wide variety of tasks in providing clerical support and in acting as an office assistant for a number of administrative or professional staff. Independent action is exercised when routine procedures or clearly defined policies are involved. This position requires a full range of keyboarding skills in the operation of either a word processor and, in some cases, a standard typewriter. When operating word processing equipment, an incumbent is expected to maximize equipment capability in compiling correspondence, records, reports statistical information for various reports; setting up and maintaining automated records and filing systems, and in compiling information for management needs. A high degree of initiative and independent action is required to ensure the timely and accurate processing of the workflow. This position differs from Senior Information Systems Clerk in that the Office Assistant is required to have full knowledge of word processing equipment in order to produce a full range of correspondence and reports, in addition to providing general clerical office support to professional and/or administrative staff. Supervision may be exercised over a small number of subordinate personnel. Flexibility of hours may be required. Does related work as required.

*THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE. *

Possession of a high school or equivalency diploma and three years of experience where a primary function of the position was performing general office/clerical work, two years of which must have included the use of computer applications to maintain automated records or produce correspondence, spreadsheets, forms, reports or other documents.

Satisfactory completion of 30 credits at a recognized college or university, or its equivalent in course hours from an approved institution or office software manufacturer (i.e. Microsoft) may be substituted on a year for year basis for one year of the general office/clerical experience and one year of the specialized experience using computer applications as described above. Completion of 6 credits in word processing coursework at a recognized college or university may be substituted for an additional one year of specialized experience using computer applications as described above. All coursework must be verified by official transcript.

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Located in the Department of Social Services – White Plains: Under general supervision, incumbents of this class are responsible for assisting in the administrative processes involved in the development and awarding of contracts for services or equipment. Responsibilities include the research of product or service specifications, availability and cost; preparing bid specifications and/or Requests for Proposals; assisting in the evaluation of contract compliance; monitoring contract funding and maintaining mandated fiscal and program records. Supervision may be exercised over a small number of subordinate personnel. Does related work as required.

A Bachelor's degree and two years of experience where the primary function of the position was performing staff or administrative support functions directly related to fiscal management, contract management or grants management.

Satisfactory completion of a Master’s degree in accounting, business administration, finance, economics or closely related field may be substituted for one year of the above stated experience. Satisfactory completion of a one year Public Administration internship in a government agency may be substituted for one year of the above stated experience.

Staff or administrative support experience is defined as providing support or back-up functions to higher level administrators in areas such as: office management; participation in budget preparation and monitoring; payroll and personnel type functions; involvement in the development and/or review or department-wide practices and procedures; evaluating departmental operations; participation in planning; financial recordkeeping, accounting, or management activities; purchasing; public relations, community relations, public information activities; and other similar functions. “Line” functions involved in the delivery of services or in the day to day operations of a department would not be qualifying experience

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Filing an application for a posting does not substitute or relieve you of the requirement to file appropriate application and fee when the civil service exam may be announced.

1. Submit: Employment Application (XD-10) form and resume. Include Control 033-26 on your form.
2. Send to: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Personnel Director

Department of Social Services

112 East Post Road, 5th Floor

White Plains, NY 10601

Located in the Office of the District Attorney – White Plains: Under the general supervision of the Chief Administrator - District Attorney, an incumbent in this position assists, as assigned, in the direction and coordination of a variety of administrative functions in the department. Responsibility includes areas such as funding source research and strategy, budget preparation and control, financial administration, contract management, personnel management and management information systems. Discretion and confidentiality are key aspects of the work of this position, especially as they relate to the authorization and review of confidential, investigatory expenditures. Work is performed in an automated environment. Supervision is exercised over subordinate personnel. Does related work as required.

A Bachelor's Degree and three years of administrative level experience, which included supervision of staff, where the primary function of the position was in budgeting, finance, personnel, public and/or business administration.

Satisfactory completion of 30 credits towards a Master's Degree in Business or Public Administration, Finance, Accounting or a closely related field may be substituted for one year of the required experience.

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Filing an application for a posting does not substitute or relieve you of the requirement to file appropriate application and fee when the civil service exam may be announced.

1. Submit: Employment Application (XD-10) form and resume. Include Control 032-26 on your form.

Charles Forzano

Office of the District Attorney

111 Dr. Martin Luther King Jr. BLVD

White Plains, NY, 10601

Located in the Department of Social Services – Various Locations: Under general supervision, an incumbent of this class performs complex social casework by evaluating the need for the type, level and range of services in the areas of child care, casework services to adults, families and/or children; and arranging for the delivery of services as provided under existing laws, rules, and regulations. Incumbents may be assigned to projects requiring the analysis and development of service delivery systems, and are expected to provide recommendations thereon. Assignments may also include more challenging casework services in child protective and emergency services requiring advanced level casework skills. Work is performed within the framework of laws, rules, regulations and guidelines, but with the expectation of independent initiative in case management, fieldwork and interviewing activities. This position also involves responsibility for acting in a leadership role by assisting with training of new staff and providing guidance and expertise to existing staff on program and procedural changes. Supervision is not a responsibility of this class; however, incumbents are expected to provide advice, guidance and leadership to other caseworkers and staff as the senior member of the unit and acts in the absence of the unit supervisor, as needed. Does related work as required.

*THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.

A Bachelor's Degree and two years of professional social casework experience.

A Master's Degree in Social Work may be substituted for the two years of professional casework experience.

Social Casework is defined as maintaining a caseload of clients which includes making assessments for services, coordinating those services and conducting follow up visits to continually reassess client needs, and/or performing child welfare and/or child protective service functions including field visits, interviews and referrals of needed services. Social Casework experience does not include determining eligibility for benefits, such as food stamps, medical assistance, housing, child support, emergency services, day care, HEAP assistance, etc., or coordination thereof.

1. Possession of a valid license to operate a motor vehicle in the State of New York will be required at time of appointment and maintain same while in the title.
2. Candidates must receive a satisfactory clearance issued by the New York State Central Register of Child Abuse and Maltreatment and must consent to a background investigation in accordance with the provisions of the Child Abuse Prevention Act of 1985 and New York State Social Services Law.

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.