Located in the Westchester Community College – Various Locations: Under general supervision, an incumbent of this position performs secretarial and word-processing services, relieving superiors of administrative details. This class regularly exercises independent judgment based on knowledge of county and/or department operations, policies and procedure to determine priority of work, channel work to appropriate staff members, monitor progress of work, meet deadlines and accomplish work with minimal supervision. This level is distinguished from Office Assistant (Word Processing) in that incumbents work as an administrative secretary and office manager, performing a wide variety of tasks that vary based on departmental assignment. This level differs from Secretary II by assignment to senior level managers, below the Deputy Commissioner level, where responsibilities are typically limited to a significant division, section or segment of a county department. Supervision may be exercised over subordinate office support staff. Does related work as required.

*THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.

Possession of a high school or equivalency diploma and either:

(a) four years of experience where the primary function of the position was the performance of clerical functions, two years of which involved the use of word processing and other automated systems; or

(b) graduation from an approved secretarial or business school* and three years experience as stated in (a), which must include the two years of specialized experience.

Satisfactory completion of 30 credits* at a recognized college or university, or its equivalent in course hours from an approved institution or office software manufacturer (i.e. Microsoft), may be substituted on a year for year basis for up to two years of the above general experience. There is no substitution for the specialized word processing experience.

1. Data entry experience may not be substituted for the required word processing experience.
2. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
3. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Located in the Department of Information Technology – White Plains: Under general supervision, an incumbent of this position, located in the Department of Information Technology, Westchester Community College or the Division of Information Services at Westchester Medical Center, is responsible for the installation, maintenance and relocation of servers and associated peripheral equipment. This process also includes the installation of all server operating systems and support and application software. Incumbents may be assigned to any work shift and may provide support services to various departments/divisions utilizing automated systems. Supervision is not a responsibility of this position. Does related work as required.

*THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.

A high school or equivalency diploma and either

(a) a Bachelor’s degree* in Information Technology or a closely related field and one (1) year of experience where a primary function of the position was server administration, including the installation, operation, maintenance and problem-diagnosis of servers and associated equipment or;

(b) six (6) years of experience as described in (a).

Satisfactory completion of 30 credits* may be substituted on a year for year basis for up to four years of the required experience. A Master’s Degree* in Information Technology or a closely related field may also be substituted for one additional year of experience.

Possession of a valid license to operate a motor vehicle in the State of New York at time of appointment and maintain same while in the title.

1. Unless otherwise noted, only experience gained after attaining the minimum education level indicated in the minimum qualifications will be considered in evaluating experience.
2. Experience on a home personal computer may not be used as a substitute for the aforementioned experience.
3. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
4. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

1. Submit: Employment Application (XD-10) form and resume. Include Control 134-26 on your form.
2. Send to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Olivia Kelly

Department of Information Technology

148 Martine Avenue

White Plains, NY 10601

(914) 995-7053

Located in the Department of Public Safety – Hawthorne: Under direct supervision in the Department of Public Safety or Department of Emergency Services, incumbents of this class receive both professional certification(s) and on-the-job training in monitoring and operating two-way radio communication systems, call taking on a telecommunication systems and call entry and retrieval utilizing a computer aided dispatch systems as part of an information network designed to enable effective response to reported emergency situations. Good communication skills, the ability to multitask, and the ability to work well under pressure, are essential functions of this position. Incumbents learn to exercise good judgment in prioritizing calls and dispatching appropriate and assigned resources. This work-training program is for a period not to exceed one year. Subsequent to satisfactory completion of one year of service and having earned certifications appropriate for their department, incumbents are eligible for promotion to the full performance Emergency Communication Specialist I title without further examination. Incumbents may be assigned to one of multiple shifts, which operate on a 24-hour, 7-day basis. Supervision is not a responsibility of this position. Does related work as required.

*THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.

High school or equivalency diploma, current CPR certification and either: 

(a) two years of full time (35 hours a week) paid experience in a law enforcement agency, fire department or, emergency medical services agency which involved utilizing computers, radios and 911 telephone equipment for emergency response dispatching; or

(b) two years of active duty within a branch of the United States Military; or

(c) current certification as an Emergency Medical Technician; or

(d) completion of the NYS Office of Fire Prevention and Control (OFPC) Firefighter I training or equivalent; or

(e) completion of the Basic Peace Officers course approved by the New York State Division of Criminal Justice Services;

(f) Satisfactory completion of sixty credits* toward a degree in Emergency Management, Criminal Justice, Fire Science, Emergency Medical Services or closely related field.

Verifiable experience as an active volunteer member of a law enforcement agency, fire department, emergency medical services agency or emergency communication center which involved utilizing computers, radios and 911 telephone equipment to dispatch emergency response personnel and assets, may be substituted on a year for year basis for up to two years of the required experience in (a). Part-time experience will be pro-rated to a 35-hour work week.

1. Only experience gained after attaining the minimum education level indicated in the minimum qualifications will be considered in evaluating experience.
2. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
3. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

1. Submit: Employment Application (XD-10) form and resume. Include Control 131-26 on your form.

Senior Personnel Staff Assistant

Department of Public Safety

1 Saw Mill River Parkway

Hawthorne, NY 10532

Located in the Department of Law - White Plains: Under supervision, an incumbent of this class performs a wide variety of tasks in providing clerical support and in acting as an office assistant for a number of administrative or professional staff. Independent action is exercised when routine procedures or clearly defined policies are involved. This position requires a full range of keyboarding skills in the operation of either a word processor and, in some cases, a standard typewriter. When operating word processing equipment, an incumbent is expected to maximize equipment capability in compiling correspondence, records, reports statistical information for various reports; setting up and maintaining automated records and filing systems, and in compiling information for management needs. A high degree of initiative and independent action is required to ensure the timely and accurate processing of the workflow. This position differs from Senior Information Systems Clerk in that the Office Assistant is required to have full knowledge of word processing equipment in order to produce a full range of correspondence and reports, in addition to providing general clerical office support to professional and/or administrative staff. Supervision may be exercised over a small number of subordinate personnel. Flexibility of hours may be required. Does related work as required.

*THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.

Possession of a high school or equivalency diploma and three years of experience where a primary function of the position was performing general office/clerical work, two years of which must have included the use of computer applications to maintain automated records or produce correspondence, spreadsheets, forms, reports or other documents.

Satisfactory completion of 30 credits at a recognized college or university, or its equivalent in course hours from an approved institution or office software manufacturer (i.e. Microsoft) may be substituted on a year for year basis for one year of the general office/clerical experience and one year of the specialized experience using computer applications as described above. Completion of 6 credits in word processing coursework at a recognized college or university may be substituted for an additional one year of specialized experience using computer applications as described above. All coursework must be verified by official transcript.

1. The number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
2. Verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

Education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

1. Submit: Employment Application (XD-10) form and resume. Include Control 132-26 on your form.
2. Send to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Trudi Russell

Law Department

148 Martine Avenue

White Plains, NY 10601

(914) 995-2660